---
title: "3.1 Completing an Application"
space: "Vuna Sourcing"
url: "https://docs.navari.co.ke/vuna-sourcing/3-onboarding/31-completing-an-application"
updated: "2026-10-28"
---

This page is for applicants. After signing in, open **Onboard** in the portal menu. The application is split into six steps, and you can click **Save draft** at any time and come back later.

## The Steps


| Step                        | What you fill in                                                                                                                                                                                               |
| --------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 1. Applying as              | Choose Sell to us (supplier) or Buy from us (customer), then select your business type, such as Company. The required document list appears immediately.                                                       |
| 2. Business                 | Enter your business name, logo, country, tax registration number, company registration number, and website.                                                                                                    |
| 3. Contacts & addresses | Add at least one contact and one address. Mark one contact as primary and select Billing for the contact responsible for invoices. Customers should also identify the addresses where goods will be delivered. |
| 4. Bank details             | Enter your bank, account number, account holder, branch code, SWIFT/BIC, and IBAN, where applicable.                                                                                                           |
| 5. Documents                | Upload each required supporting document, including its number and issue and expiry dates where applicable.                                                                                                    |
| 6. Review                   | Verify all details and submit the application.                                                                                                                                                                 |




:::caution
Required details and mandatory documents are checked when you submit. If anything is missing, the portal lists exactly what to fix.
:::

## After You Submit

The application page shows where it is in the review: **Submitted → Under review → Decision**.



![Submitted application on the portal](/files/portal-application-submitted.webp)



- **Download PDF** gives you a copy of everything you sent.
- You can't edit the application while it is under review.
- **My applications** lists every application on your account.



## If It Is Returned for Correction

Your team may send the application back with a note explaining what to change. The note appears on the application, and you get an email. Make the changes and submit again. The application goes back to the reviewers.



## Once It Is Approved

You are emailed, and the portal menu changes to show your supplier or customer pages, such as **Request for Quotation** or **Sales Order**. See the [Supplier Portal](page:supplier-portal) and [Customer Portal](page:customer-portal) guides.



## Applying for the Other Role

A single account can be both a supplier and a customer. Open **Onboard** again and choose the other option. Once both are approved, switch between them from the account menu at the top left.